With the ubiquity of artificial intelligence these days, algorithms are seemingly making almost every decision for us, often to the detriment of the customer experience, Forrester Research says in a ...

When Bluesky was launched earlier this year, the developers said that the social network would primarily focus on letting users see content from the people they follow. While this remains true, ...

When X's engineering team published the code that powers the platform's "for you" algorithm last month, Elon Musk said the ...