Over the past decade, technology has advanced at lightning speed. Between artificial intelligence, machine learning, automation, the cloud-based environment and more, there are a plethora of new tools ...

Running a successful business is no easy feat, and for small-business owners, startup founders or rapidly growing teams, the challenges can be especially daunting. Changing priorities, customer ...

The pandemic has triggered (or fast-tracked) the automation journeys of many global organizations. These market players have dug deep into their various processes and found areas that could be ...

Are consumers ready to eliminate all human interaction when visiting restaurants? Quick-service restaurant owners and operators may be surprised to learn that many guests across demographic groups are ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More IT modernization is essential to business continuity; however, many ...

GXO Logistics reported $2.47 billion in revenue for Q3 2023, an 8% increase from the previous year. Despite slower organic growth, GXO delivered strong operating margin and profitability, with ...

FRANKFURT, Germany--(BUSINESS WIRE)--Enterprises in Germany continue to drive business automation initiatives, sustaining the momentum that began during the COVID-19 pandemic when companies adapted to ...

As Amazon rolls out its millionth robot on the warehouse floor, it is important to recognize that the company is not any closer to ridding itself of the burden of human labor. Amazon can still be ...

Firms in all industries see artificial intelligence (AI) and automation as a means to improve operational quality and customer experience (CX), reduce costs and increase margins. Customer service is a ...