WHILE the threat of artificial intelligence (AI) displacing Philippine business process outsourcing (BPO) workers is real, automation tells only half the story. An oft-cited Social Science Research ...
The threats to the local industry that’s keeping millions of our young people profitably employed have been festering for some time now. One of these is the threat of AI on the voice part of our BPO ...
British entrepreneur and Logix BPO founder Anthony Godley advances from day-to-day operator to chairman, focusing on global growth while the ...
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