At a grocery store in Dorchester, a “worst case scenario” took place at the self-checkout machines. “A member was intervening when a light was flashing and the customer ended up trying to steal and ...

Walmart spent years telling shoppers that scanning their own groceries was the future of retail. Now the company is quietly ripping out many of those machines, retreating from a flagship automation ...

Add Yahoo as a preferred source to see more of our stories on Google. More than 1 in 4 self-checkout shoppers admit they’ve stolen: Survey (NewsNation) — Self-checkout may save time at the store, but ...

Whether you prefer to scan your own items or to interact with other human beings while shopping, self-checkout has become impossible to avoid… but is it a good addition to society? In today’s story, a ...

Walmart’s recent decision to eliminate self-checkout stations from select locations has sent shockwaves through the retail industry, marking a significant departure from the automation trend that has ...

Self-checkout lanes at grocery stores and retail outlets are sometimes a controversial topic. Shoppers either love the convenience or hate that they have to do the work they feel an employee should be ...

More shoppers are stealing from self-checkouts and what they're taking may surprise you. In a new study by Lending Tree, 27% of respondents admitted to stealing something from the self-checkout ...

62% of Americans use unattended options at least weekly: a widespread and frequent adoption rate Nearly 1 in 2 have avoided an unattended option after a bad interaction, and 23% have done so multiple ...

You wouldn’t think we’d need a law to protect human interaction from being programmed out of what’s considered an everyday exercise. But when it comes to checkout lines at grocery stores, that’s ...