Russell Smith is a technology consultant and trainer specializing in management and security of Microsoft server and client technologies. He is a Microsoft Certified Systems Engineer with more than 15 ...

Despite the rise of texting and messaging, phone communication remains essential. However, as telecom companies shift to digital and cloud technologies like Voice over Internet Protocol (VoIP), there ...

The cloud has dramatically transformed how small businesses work, and telephony is the natural next step, RingCentral CEO and founder Vlad Shmunis told PCMag recently. Our team tests, rates, and ...

Voice over Internet Protocol (VoIP) technology has been key in allowing individuals and organizations to make and manage audio and video calls using the Internet. Call center companies, businesses, ...

NWN, No. 81 on the CRN 2014 Solution Provider 500 list, is driving dramatic cloud sales growth by beating telecom giants such as AT&T with its fast-growing NCloud hosted VoIP service. The Waltham, ...

You will often hear terms like cloud-based telephony, IP phones, and VoIP phones. So you might ask, “What are VoIP desk phones?” Continue reading to discover what they are, how they work, and why they ...

Voice over IP has reached the point where it’s good enough to be taken seriously in the enterprise. The poor voice quality and dropped calls are things of the past, and the current technology delivers ...

5 Compelling Reasons Not to Manage Your Own VoIP Server Your email has been sent Voice over Internet Protocol does away with bulky desk phones and tangled wires, but it introduces something you didn’t ...