A data exposure from Amplitude affected Coinbase contact information for over 70,000 users. Here's what to do before Q3 ...
Coinbase says a 90-case AI support test now takes 30–45 minutes instead of 1–2 weeks, with human approval before procedure changes reach production.
Coinbase has hired over 3,000 support staff in an effort to keep up with its growing client base. Vice President of customer experience, Casper Sorensen has announced that in an effort to keep up with ...
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