It's not only what you say, but how you say it that makes a strong leader. Watching the retrospective coverage of the government's response to Hurricane Katrina that marked the one-year anniversary of ...

The report was hurried and being shouted. “We have an industrial building that is heavily involved in fire on the first floor. Strike out a second alarm.” “Engine 17, from dispatch. What is the ...

Watching the retrospective coverage of the government's response to Hurricane Katrina that marked the one-year anniversary of the disaster, it was striking to observe the number of leaders who cried ...

Command presence makes or breaks incident control. The officer of the first-arriving unit serves as the initial incident commander (IC) and sets the stage for the incident. These are fundamental ...