BOSTON--(BUSINESS WIRE)--Cohora, a Customer Activation & Engagement platform that enables brands to drive greater customer growth, retention, and advocacy, today announced that it has won the MarTech ...

Behind the Review host and Yelp’s Small Business Expert, Emily Washcovick, shares a look at this week’s episode of the podcast. When it comes to selling a luxury product, it’s important to cultivate a ...

Abstract: Customer Relationship Management (CRM) systems have come a long way in their evolutionary life cycle. From being used as a mere Rolodex of customer information, they have transformed into ...

Of the many relationships you’ll build as a business leader, few are more important than the relationships you develop with your customers. Strong customer relationships have been linked with improved ...

A transactional behavior model might seem appealing and like a fast route for businesses, but it comes with risks. Relationships are important to customers, and they quickly notice when the company’s ...

Driving trust. Building customer relationships starts with establishing trust through personalized, consistent value at every touchpoint. Long-term loyalty. Authentic connections at every stage of the ...

Many entrepreneurs often tend to overlook the benefits of tapping into their existing customer base. Continually seeking out new clients on a continuous basis does contribute to business growth, but ...

Quick responses to quotes and project inquiries help potential customers feel prioritized from the start, and often lead to repeat requests. Offering practical, thoughtful recommendations over ...

When you look at the modern business environment, you will see how growth no longer depends only on marketing reach or ...

PLATTSBURGH — Just like business to customer relationships, business to business connections are crucial. In order to help facilitate such a dynamic, the North Country Chamber of Commerce once again ...

Conflict is inevitable in human relationships, both personal and business. Conflict occurs when two parties disagree over a particular issue, which results in separation and a lack of common ground to ...