Customer experience software vendor Totango recently launched Dynamic Assignment, a new feature in Totango Spark intended to help service providers allocate and send specialists to customers on an ...
SAN ANTONIO--(BUSINESS WIRE)-- Claimatic, an industry-leading provider of automated claims solutions, today announced the latest version of the company’s SaaS automation solution that reflects ...
Totango today introduced Dynamic Assignment to help companies leverage a fluid pool of specialists and dynamically allocate people, based on fit, skill, or availability, to engage with customers as ...