Writing that Conveys Better than 'Good' Writing: Add One Concrete Example

Even if you are told a product is 'easy to use,' it is hard to imagine how you would use it yourself.If your explanation ...

Can't operate even though you wrote the steps? Explanatory text that conveys 'where, what, and what constitutes completion'

I wrote the steps in order from the beginning. I also included screenshots. Even so, people say, 'I can't find this button' ...