There are two parts to every technology failure: the issue itself and the difficult process of explaining the problem to unhappy customers. Although technical failures are unpredictable, end-user ...

For at least three decades, we’ve known that climate change is happening and had much of the technology required to fix it. In that time, instead of solving the issue, total carbon emissions due to ...

The local SWAT team assigned to help protect former President Donald Trump on July 13 had not had any contact with the Secret Service agents in charge of security before a would-be assassin opened ...

Sometimes, despite everyone's best efforts, business communication breaks down. Whether it's between customers and a business or between managers and employees, those involved often wonder what went ...

Anyone who speaks, either professionally or for one’s job, experiences a failure of attempted communication at least occasionally. The audience isn’t right for the speaker, the topic isn’t right for ...

CISOs should take the lead to develop a post-cyberattack communications plan that accurately informs stakeholders and instills confidence in their organizations' response. Responses to recent cyber ...

We all aspire to be better communicators. We all know that communicating well will help us accomplish our goals, impress our colleagues and our superiors and generate business. We all want to feel ...

Massive shipping delays last month at Netflix were caused by hardware failure. Although diagnosing hardware problems can be tough, Netflix gets the dunce award for lack of transparency in the face of ...

About 50 Anglican clergymen, who are not in communion with the Catholic Church, took part in religious services at the highest-ranking papal basilica in Rome on Tuesday, April 18. The Vatican later ...

Discover why Nigeria's multi-billion naira police communications system failed. It's a story of institutional decay, not just ...

If you liked this story, share it with other people. Analysis of failures of conservation projects are rarely published, a new study has found. Researchers who reviewed the available scientific ...