Greek air traffic radio failure on January 4, 2026 halted flights, stranded travelers and triggered Europe-wide travel chaos

There are two parts to every technology failure: the issue itself and the difficult process of explaining the problem to unhappy customers. Although technical failures are unpredictable, end-user satisfaction is usually a function of management rather than ...

The Federal Aviation Administration is investigating a radio failure at the Denver Air Traffic Control Center, which covers approximately 285,000 square miles of airspace covering parts of Colorado, Arizona, New Mexico, Utah, Kansas, Nebraska, South Dakota ...

Anyone who speaks, either professionally or for one’s job, experiences a failure of attempted communication at least occasionally. The audience isn’t right for the speaker, the topic isn’t right for the audience, the audience was having a bad day ...

The local SWAT team assigned to help protect former President Donald Trump on July 13 had not had any contact with the Secret Service agents in charge of security before a would-be assassin opened fire, those officers told ABC News. It was a critical part ...

For at least three decades, we’ve known that climate change is happening and had much of the technology required to fix it. In that time, instead of solving the issue, total carbon emissions due to human activity have doubled. We’re on course to ...

Sometimes, despite everyone's best efforts, business communication breaks down. Whether it's between customers and a business or between managers and employees, those involved often wonder what went wrong. Communication is about more than just words; it's ...

About 50 Anglican clergymen, who are not in communion with the Catholic Church, took part in religious services at the highest-ranking papal basilica in Rome on Tuesday, April 18. The Vatican later released a statement of regret, attributing the incident ...

Massive shipping delays last month at Netflix were caused by hardware failure. Although diagnosing hardware problems can be tough, Netflix gets the dunce award for lack of transparency in the face of disaster. Here's the post-mortem analysis from Mike ...