Genesys® (www.Genesys.com), a global leader in cloud customer experience and contact centre solutions, has expanded its Microsoft partnership with a new, native integration. Microsoft Teams and ...

RESTON, Va.--(BUSINESS WIRE)-- MAXIMUS (NYSE: MMS), a leading provider of government services worldwide, announced today an agreement with Genesys® to offer the MAXIMUS Genesys Engagement Platform ...

Head over to our on-demand library to view sessions from VB Transform 2023. Register Here Contact center technology company Genesys has expanded its partnership with Google Cloud to enable ...

MINNEAPOLIS--(BUSINESS WIRE)--Avtex is pleased to announce the inclusion of more than a dozen applications on the Genesys® AppFoundry – a dedicated customer experience marketplace. This includes a new ...

Organizations gain added flexibility and control as a result of the secure public cloud contact center platform from Genesys combined with Zoom’s video-first business calling and meeting solutions.

Intradiem, a provider of intelligent automation solutions for contact center and back-office teams, has integrated its technologies with Genesys Cloud CX, LivePerson Messaging, and Alvaria workforce ...

ATLANTA--(BUSINESS WIRE)--Intradiem, the leading provider of Intelligent Automation solutions for contact center and back-office teams, announces the release of new integrations for Genesys Cloud CX ...

Genesys takes another step in its significant progress toward the goal of becoming the leading contact center solution provider. More than once this year when a contact center company made an ...

Today Genesys announced, in a blog authored by Tony Bates, CEO, Genesys, that going forward the company will concentrate research and development, as well as sales, marketing, and operational ...

Cloud contact center leader first to integrate with both Zoom Phone and Zoom Meetings, new unified interface drives increased employee productivity and better customer service SAN FRANCISCO, May 19, ...