SAN FRANCISCO, April 10, 2019 /PRNewswire/ -- Genesys® (www.genesys.com), a global leader in omnichannel customer experience and contact center solutions, is enabling businesses using any of its ...
AI-driven cloud company Genesys has announced the implementation of its cloud platform by IHG Hotels & Resorts to enhance guest experiences. IHG integrated Genesys Cloud into its worldwide call centre ...
Genesys® (www.Genesys.com), a global leader in cloud customer experience and contact centre solutions, has expanded its Microsoft partnership with a new, native integration. Microsoft Teams and ...
Zoom Video Communications (NASDAQ:ZM) and Genesys are expanding on their integration between Zoom Phone and Genesys Cloud CX. The expanded offering provides customers with a contact center and unified ...
Today’s fast-paced digital landscape requires enterprises to navigate an overwhelming amount of data. Solution architects and integration experts face the task of not just managing but also seamlessly ...
SAN FRANCISCO, April 9, 2019 /PRNewswire/ -- Genesys® (www.genesys.com), a global leader in omnichannel customer experience and contact center solutions, is extending its integration with Google Cloud ...
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