In addition to launching new products like its forthcoming Apple Watch, the Cupertino outfit is also keeping busy by making changes on the service side of the equation. Specifically, Apple is getting ...

[Editor’s note: my repair saga has now come to an end—you can read the rest of the story in my follow-up article.] I’m a very patient man. It takes a lot to tick me off, and my enemies list is very ...

The next time you take your broken iPhone to the Genius Bar, the repair could be carried out in China. Foxconn, one of Apple’s biggest manufacturing partners, was just granted approval to perform ...

The Apple Genius Bar is a technical support service offered by Apple in its retail stores. The service provides personalized technical support for Apple products such as iPhones, iPads, Macs, Apple ...

They’re now eligible for repair at Genius Bars and Apple Authorized Service Providers They’re now eligible for repair at Genius Bars and Apple Authorized Service Providers According to the reports, ...

Before now, third-party batteries installed in an iPhone meant repair wasn't allowed, however, the policy has now been changed. As MacRumors reports, new guidance has been sent out from Apple ...

May 15, 2001: Apple CEO Steve Jobs flips the script on the dreadful experience of computer shopping, unveiling an ambitious plan to open 25 innovative Apple stores across the United States. The first ...

Yet it's hard enough getting one Genius Bar appointment so make sure you cut down the risk of having to book a second. Prepare your devices and take a few steps before you head into the Apple Store ...