Add Yahoo as a preferred source to see more of our stories on Google. At a grocery store in Dorchester, a “worst case scenario” took place at the self-checkout machines. “A member was intervening when ...

Self-checkout was supposed to be the future of fast, frictionless shopping. Instead, it has turned into one of retail’s biggest headaches, with theft spiking just as major chains quietly rip out the ...

More shoppers are stealing from self-checkouts and what they're taking may surprise you. In a new study by Lending Tree, 27% of respondents admitted to stealing something from the self-checkout ...