Health systems can deliver more consumer-friendly features to improve the patient experience without breaking the bank. Patient experience emerged as a core theme at the 2025 HFMA Revenue Cycle ...

Healthcare leaders play an important role in patient experience, even though they do not engage directly with patients on a day-to-day basis, according to the Healthcare Financial Management ...

It’s important to stay on top of your patients’ wants and needs in order to provide the very best care and stand out against the competition. With new technology and new providers constantly popping ...

In the ever-evolving landscape of healthcare, the integration of virtual care has become pivotal in reshaping patient experiences. Amanda Bury, chief commercial officer at Infermedica, a digital ...

Health system and hospital executives see the promise of automation and artificial intelligence to customize patient outreach ...

As is the case with any industry, it is important for healthcare organizations to understand the consumer of their services. What drives their engagement and what are their pain points? During the ...

Repetitive needlesticks might no longer be necessary with new technology, say these nurse leaders. Several new care delivery models are taking over the nursing industry and streamlining daily nursing ...

This year, National Patient Experience Week is observed from April 28 through May 2. This annual event celebrates and recognizes the dedication of healthcare professionals who enhance the patient ...

Mobile connectivity, smartphones, and other technology innovations have redefined consumer expectations. They have made daily interactions with products and services—like overnight shipping, on-demand ...

Dr. Benjamin Jin, a biologist working on immunotherapy for HPV+ cancers, works in the lab of Dr. Christian Hinrichs, an investigator at the National Cancer Institute at the National Institutes of ...

Every two years, RevSpring, a company focused on billing and engagement, takes the pulse of the patient in its Voice of the Patient Survey to find out what's changed and what's remained the same in ...

INDIANAPOLIS -- A large scale study by researchers from the Regenstrief Institute and the Indiana University School of Medicine has found that patient pain upon arrival to the Emergency Department (ED ...