A few years back, I wrote an article introducing and extolling the virtues of managed services as a value-added approach. The goal was to illuminate an ongoing revenue stream and show a clear path to ...

Managed services let you offload specific IT operations to a service provider, known in tech parlance as a managed services provider (MSP). The MSP assumes ongoing responsibility for monitoring, ...

Donna Marbury is a journalist and award-winning social media and content strategist specializing in healthcare, technology, smart cities and culture. Small and midsize businesses can leverage the same ...

“Data-Driven Thinking” is written by members of the media community and contains fresh ideas on the digital revolution in media. Today’s column is written by Erin Madorsky, Managing Director, MiQ By ...

Software is an important part of the business base and working effectiveness in the digital world now. Different applications ...

In my first Forbes Technology Council article on managed detection and response (MDR), I noted the biggest challenge driving organizations to outsource cybersecurity to a managed services partner: ...

Just as the internet has changed our daily lives, it’s also shaped the way we do business — especially after nearly two years of pandemic-driven, remote-first work. If your company isn’t online, it ...

As we celebrate the festive season and look ahead to 2025, it’s clear that artificial intelligence (AI) and automation are transforming the way businesses operate. These technologies are not only ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. Managed IT services may prove a useful part of agencies’ ...

‘We have developed an overall service reliability strategy which is really made up of three components. Think of as like three legs of a stool. One is service management. The second one is operations ...

The ever-present issue with technology is its inevitable obsolescence. No matter how groundbreaking an innovation may be, there always seems to be a superior alternative just a few steps away. This ...