Legitimate outbound business calls are increasingly flagged as spam, creating unseen barriers to customer communication.

Businesses today that rely on outgoing calls face a harsh reality: Trust in the voice channel for many Americans is fundamentally broken. Fortunately, there’s a resource that can help restore consumer ...

SEATTLE--(BUSINESS WIRE)--Hiya, the leading call performance management cloud, today announced the availability of Branded Call Intelligence, a full suite of call delivery and performance analytics ...

Purpose-Built APIs Empower Cloud Communications Providers to Move Up the Value Chain with New Services that Optimize Business Communications with AI SEATTLE--(BUSINESS WIRE)--Symbl.ai, the human ...

Did you know dealers have the most success reaching customers on cold calls at 8:00 AM? Leveraging proper outbound phone handling tactics allows your dealership to get ahead of the competition by ...

The sales team is primarily responsible for reaching your company's sales targets. Others would agree that they keep businesses afloat. Led by outbound call center solutions, a sales team can improve ...

From sales prospecting to telemarketing campaigns, the natively integrated Outbound Call Center empowers SMBs to automate and scale their outbound operations with enterprise-grade efficiency. For ...

Many businesses operate under the impression that their caller ID (also known as CNAM) appears every time they make an outbound call. However, less than 10% of consumers opt-in to caller ID, leaving ...

While historically, many enterprises have viewed outbound calling as an expense, recent research revealed organizations cited digital/voice channels as important to improving the customer experience — ...

Vonage seems to be experiencing more outbound calling difficulties today. Early this afternoon, I had some difficulty placing calls on my Vonage line. I managed to get a dial tone, but when I actually ...