At Annapolis Internal Medicine, patient satisfaction ratings jumped, labor capacity more than doubled without adding staff, ...

Patient satisfaction is at the core of patient centered medicine. Improved patient satisfaction not only leads to an enhanced patient experience—something every sick or injured patient deserves—it is ...

Ajay Prasad is the CEO of GMR Web Team, a full-service healthcare digital marketing agency focused on patient acquisition and retention. With healthcare becoming more patient-centric, it's crucial for ...

AI can help transform patient feedback into actionable insight, helping healthcare leaders detect trends, improve experience ...

For years, price transparency has been lacking in healthcare, but this is rapidly changing, as consumers increasingly want price information to make care decisions. At a session sponsored by ...

Did you know we have a Patient Advocate to serve as your go-to resource for concerns or questions about health care services ...

Patients with activated patient portal accounts report higher patient satisfaction in respective dimensions of the Clinician and Group Consumer Assessment of Healthcare Providers and Systems (CG-CAHPS ...

An IBD care pathway using nurse-led triage and rapid intestinal ultrasound reduces hospital visits, achieves significant cost savings, and earns high patient satisfaction.