SALT LAKE CITY – Priority Dispatch ® is revolutionizing the emergency dispatch industry with its new cloud-based calltaking software, ProQA ® Discovery, which can be deployed and maintained 100% ...

New York, NY --Carbyne, the leading provider of cloud-native emergency contact center solutions, and Priority Dispatch®, makers of top-selling emergency call taking technologies, announced that the ...

A new emergency medical dispatch system at the Summit County Communications Center is strengthening the 911 process for dispatchers, callers and emergency responders. The new software, called ProQA, ...

Salt Lake City, Utah–Priority Dispatch Corp. (PDC) has teamed up with the International Academies of Emergency Dispatch (IAED) to help prepare Public Safety Answering Points (PSAPs) to receive text ...

When Candace Iron Hawk got home from her daughter’s softball game on April 7, her husband was face down on their bedroom floor unconscious. She and her daughter Morgan called 911 multiple times. They ...

We provide comprehensive solutions to police, fire and EMS emergency dispatching using the National Academies of Emergency Dispatch-approved Priority Dispatch System&. PDC offers the protocols in both ...

The caller described being in pain, so Brian Dempsey, a call taker, put in the medical code and the system launched. The next screen on the ProQA system used by Lake County prompted Dempsey to ask ...

Video calls will be standard in 9-1-1 protocols, providing unparalleled situational awareness to first responders in times of crisis NEW YORK, March 2, 2023 /PRNewswire/ -- Carbyne, the leading ...

It is taking longer to get through to 911 in Portland, Ore. The wait time increased after the city adopted new dispatch software. Here's Jonathan Levinson of Oregon Public Broadcasting. JONATHAN ...

The city adopted a new 911 system to triage calls and streamline dispatching. But many people in need of help find themselves on hold. The same system has caused problems in other cities. It is taking ...