PLEASANTON, Calif.--(BUSINESS WIRE)--ManageEngine, the real-time IT management company, today announced the general availability of change workflows for its flagship ITIL-ready help desk software, ...

ManageEngine has launched the ServiceDesk Plus iPhone app that incorporates voice-recognition technology for IT professionals so they can make commands, dictate notes and do any number of other tasks ...

A company that sells multiple products for managing the IT infrastructure has announced the addition of a project management component to its main service desk offering. The enterprise edition of ...

ManageEngine ServiceDesk Plus vs. Freshservice: Help Desk Leaders Face Off Keeping employees happy and engaged during a pandemic is difficult, but an effective help desk can be a key part of the ...