Yes, websites track your behavior online. But some go much further than what you'd reasonably expect, using so-called session replays to create a detailed log of everything you do and type on a site.

A Florida lawsuit accusing Intel of unlawful interception of electronic communication – aka wiretapping – claims the company used the software to capture mouse movements and clicks, data input into ...

New video playback of user sessions lets web and IT teams watch exactly what users experience, enabling faster fixes, proactive prevention, and smoother collaboration across Dev, Ops, and Support via ...

Heap announces its acquisition of session replay specialist Auryc, adding qualitative insights to its quantitative analysis of digital user behavior Rachel Obstler, Heap (screengrab from Zoom call ) ...

SAN FRANCISCO--(BUSINESS WIRE)--Heap, the leading digital insights provider, today announced the general availability of the industry’s first fully integrated single-click session replay capabilities ...

Video-like playback feature includes privacy controls like encryption and obfuscation “Finding the root cause of issues and customer pain points in modern digital businesses can be complicated and ...

Amplitude, a leading digital analytics platform, is unveiling a new iteration of Session Replay—the solution for visualizing enterprises’ digital analytics—that more deeply integrates into every ...

All of us probably have some understanding that, on the internet, you’re never alone and nothing that you do is entirely secret. Website administrators, for example, are known to use a number of ...

Session replay software allows website owners to track how users move around and interact with their site. It's taking off in Florida and elsewhere, but some plaintiffs are calling it a violation of ...

Many major companies, like Air Canada, Hollister and Expedia, are recording every tap and swipe you make on their iPhone apps. In most cases you won’t even realize it. And they don’t need to ask for ...