E-commerce SaaS provider Shopify is launching its first native chat function designed to let merchants have real-time conversations with their customers. Part of Shopify's mobile app Ping, Shopify ...

E-commerce solution provider Shopify yesterday announced that it is adding Shopify Chat functionality to its Shopify Ping mobile application to better reach the millennials in its subscriber audience.

Shopify has officially launched Shopify Inbox, a free, new platform product that unifies the company’s existing chat tools, as Shopify looks to help merchants centralize and simplify customer ...

It features on every page of brands and retailers’ online stores, and allows them to answer customer queries on product, orders or discount codes. The company said its goal is to make conversations ...

Shopify today announced that Apple Business Chat is now available to all of its over 800,000 merchants around the world. As noted by Engadget, some Shopify merchants are already using Business Chat, ...