DISQO, a customer experience platform, on Thursday announced the acquisition of a software-as-a-service technology company that enables marketers to learn what consumers really think and feel about ...
Responding to customer feedback is critical for an effective voice-of-the-customer (VoC) program, yet far too few companies have a systematic way of doing so, according to Forrester Research. Only 61 ...
Closing the loop on customer feedback is fundamental: if a customer gives feedback about an unresolved issue — especially if you proactively asked for it — you should follow up. It seems like a ...
Company Emerges From Stealth with Transformative AI-Powered Platform that Modernizes How B2B SaaS Companies Collect and Act on Customer Feedback CULVER CITY, Calif., May 13, 2025 /PRNewswire/ -- ...
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