WASHINGTON, Oct. 29, 2024 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and customer engagement technology solutions, today announced the ...
Global enterprises adopt AI contact center AI as virtual agents and automation reshape operations and customer experience. BERKELEY, CA, UNITED STATES, January 5, 2026 /EINPresswire.com/ — AI Contact ...
AI video avatars and virtual agents transform customer support by delivering personalized, scalable, and 24/7 virtual assistance through cutting-edge AI video avatar tools. Pixabay, Alexandra_Koch In ...
It’s early, but the metaverse has emerged as a new frontier for brands to explore new technological boundaries and connect with customers in novel ways. According to a study by McKinsey, 59% of ...
Telkomsel enhances its customer service channel by updating its virtual assistant Veronika, now integrating Microsoft Azure OpenAI Service. The Veronika virtual assistant is developed using a range of ...
LAS VEGAS, June 21, 2018 (GLOBE NEWSWIRE) -- Interactions, LLC, the leading provider of Intelligent Virtual Assistants (IVAs) for enterprise brands, today announced the company has been named ...
Forbes contributors publish independent expert analyses and insights. Dr. Cheryl Robinson covers areas of leadership, pivoting and careers. When people think of pivoting, it is often limited to their ...
Cisco was founded nearly 40 years ago with a single purpose: using technology to connect people. In Cisco Collaboration, that is still our purpose: creating exceptional experiences for the most ...
In a demo that was controversial at the time, in 2018, Google CEO Sundar Pichai demonstrated Google Assistant making a hair salon appointment on behalf of a customer and trying to make a restaurant ...
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