AWS expanded Amazon Connect into four agentic AI tools for supply chain, hiring, customer service, and healthcare workflows, with humans still in control.

Anyone who owns Google Home smart home products is awash in options for compatible gadgets, so we narrowed them down to those ...

The smartwatch tends to be the go-to choice when it comes to wearables, but the market is rife with innovative products that ...

Schools across the U.S. are starting to rethink the abundance of digital devices in classrooms. After pouring billions of ...

Overview: Qiskit remains the world’s most widely used quantum SDK for research and enterprise projects.AI and quantum ...

Full freedom without any exploits ...

Behavioral analytics can surface issues customers may not explicitly report. A customer may abandon a checkout page ...

Looking to shake up your home workouts in 2026? These tried and tested best exercise bikes could be the answer. Shop our top ...

These are the books that make us want to turn on the oven despite the summer heat and humidity.

Most businesses spend the bulk of their budget chasing new customers. Ads, campaigns, cold outreach, and the whole playbook. But the most consistent revenue often comes from people who already trust ...

Over the past few years, Amazon Connect expanded into generative- and then agentic AI-powered capabilities. For example, at AWS re:Invent 2025, Amazon Connect announced 29 agentic AI features ...

Amazon Web Services Inc. is moving agentic artificial intelligence up the software stack with the launch today of an expanded Amazon Connect portfolio, which has evolved into four distinct offerings ...