With OpenAI's latest updates to its Responses API — the application programming interface that allows developers on OpenAI's platform to access multiple agentic tools like web search and file search ...

The hidden cost of over-automating customer interactions and how to use AI to streamline processes that drive loyalty.

It feels like a cassette revival comes along every few years, and with the latest iteration in full swing, we were both startled and amused to see that at least one inventor is re-exploring the idea ...

Jason Chun is a CNET writer covering a range of topics in tech, home, wellness, finance and streaming services. He is passionate about language and technology, and has been an avid writer/reader of ...

Think of a REST API like a waiter in a restaurant. You (an app) tell the waiter what you want (your request), and the waiter goes to the kitchen (the server) to get it for you. REST is just a set of ...