CX software provider Genesys unveiled Genesys Cloud Agentic Virtual Agent, positioning it as the industry’s first agent built on LAMs.

A concrete delivery goes wrong as an overly wet load forces a return, delaying the job. Carney rolls his eyes at US Treasury secretary, says he told Trump he meant what he said at Davos Person in ...

Website speed optimization is essential in 2026 as Core Web Vitals dictate rankings and user retention. Slow pages frustrate visitors, increasing bounce rates and reducing conversions, while ...

“It’d be like leaving my house without brushing my teeth, it’s so inherent to me,” the 26-year-old from Adelaide said. She also always wears a wide brimmed hat and opts to sit in the shade when ...

The audit into Unify, undertaken by Deloitte, revealed child safety officers’ ability to respond to concern reports in a timely manner was hindered and the system was not tested properly over the five ...