When I visit my aging mother in the Midwest, I watch as she sits at her computer endlessly scrolling on Facebook. Like many of us, her use of social media has gone far past simple utility (“I need it ...

Could a game that makes you grind too much be unlawful? It's possible. When you purchase through links on our site, we may earn an affiliate commission. Here’s how it works. Add us as a preferred ...

The FTC recently held a workshop titled “Bringing Dark Patterns to Light,” a recording of which can be found at the following link. The workshop centered around exploring the effects of digital “dark ...

Breakthroughs, discoveries, and DIY tips sent every weekday. Terms of Service and Privacy Policy. The internet is a confusing place and some of that is on purpose ...

The company has reached a settlement with the FTC to refund customers who signed up via 'challenged enrollment flows.' Here's what that means. Inside Amazon’s ‘Iliad Flow,’ the deceptive UX at the ...

Turns out, there is a dark art of web design. Inventory trackers, countdown clocks and fake reviews are rampant on e-commerce sites, and all are used to influence how consumers buy. But their contents ...

The market-leading customer insights platform wants to empower designers in the face of dark design patterns, which are costing online shoppers and eroding trust among social media users. SAN ...

Amazon has been fined in Poland for misleading consumers about the conclusion of sales contracts on its online marketplace. The sanction, of close to $8 million (or in local currency: PLN 31,850,141), ...