Re: how to Escalate Case to Supervisor? | DELL Technologies
Dec 18, 2025 · Re: how to Escalate Case to Supervisor? I have an open case in which has dragged on for weeks. How can I get a supervisor to review and help me? I ordered a monitor, …
How do I escalate a complaint with Dell? | DELL Technologies
Dec 10, 2024 · How do I escalate a complaint with Dell? I bought a Dell desktop for my business in mid July this year and spotted some big problems (noises/ cutting out) within the first couple …
Complaint with Advanced Resolution Services. - Dell
Jan 11, 2024 · Complaint with Advanced Resolution Services. Hi there I am having a very difficult time with my ARS agent. The agent constantly refuses to escalate to a higher management …
Dell Escalation Matrix India | DELL Technologies
Nov 17, 2014 · Hi, I'm looking for the DELL escalation matrix. I want to escalate about the refurbished parts that are replaced in warranty. This is the third time that a part malfunctioned …
How to escalate a non resolved support case - Dell
Oct 7, 2025 · How to escalate a non resolved support case Hi, We are going through a bad experience with Dell Support : We have had, on July 30th, an incident on storage device. a …
How to escalate a complaint with Dell? | DELL Technologies
Nov 12, 2024 · How to escalate a complaint with Dell? Hi yall! I have an XPS 13 Plus 9320 which has been giving me problems since day one. The first model they sent me didn't even have …
Escalation Request – Warranty Repair Delay (XPS 8960)
Nov 6, 2025 · Dear Dell Customer Advocacy Team, I am writing to escalate an unresolved warranty repair for my Dell XPS 8960 that has been delayed well beyond Dell’s stated service …
VNXe says cache dirty... but it's not..?!?! | DELL Technologies
Sep 27, 2016 · So we have a VNXe 3300 unit and it is reporting the following * Hint Code: Dart root LUNs are cache dirty, escalate to fix cache dirty (code 0xFC12CDD1) * SP Service …
VNXe3150: Both SPa & SPB Stuck in Service Mode - Dell
Sep 13, 2019 · Good Day All, After power outage, both service processors are stuck in service mode. Reseats and reboots have not been able to bring them out of service mode. We cannot …
Service Requests | Dell India
Determine your dispatch, service request, repair or depot status or create a new service request.