ITSM: IT Service Management Definition, Benefits & Tools | Atlassian
ITSM is an IT service management framework that provides services for various IT functions. It defines operating procedures, techniques, and supporting services that deliver efficiency and value to an …
What Is ITIL? Core Principles & Best Practices | Atlassian
ITIL is the world’s leading framework for IT service management (ITSM), continuously evolving to meet the changing needs of organizations worldwide. Since its introduction in the 1980s, ITIL has grown …
IT Management Explained: Functions & Best Practices | Atlassian
Taking IT management a step further is IT Service Management (ITSM). ITSM is how IT teams manage the end-to-end delivery of IT services – including selecting and managing ITSM software features …
Revolutionize IT Support with Jira Service Management | Atlassian
Resources Jira Service Management vs. Competitors See how Jira Service Management’s modern, AI-powered ITSM stacks up against our competitors.
ITSM software by Jira Service Management | Atlassian
Scale your IT service management by automating repetitive tasks. Automation enables you to provide outstanding customer support with a lean team, helping distributed teams thrive.
IT Ticketing Systems: Simplify Issue Tracking & Resolution
Using IT service management (ITSM) software can help your organization harness the power of data to drive the long-term decision-making process. IT ticketing systems allow you to collect data about the …
IT Change Management: ITIL Framework & Best Practices | Atlassian
IT Change Management minimizes risk while making changes to systems and services. Learn about the change management process, its importance, best practices
Ticketing Software by Jira Service Management | Atlassian
Discover the ultimate ticketing system solution with Jira Service Management. Effortlessly manage tickets, automate tasks, and track metrics. Try it free!
ITSM transformation and modernization | Success Central
This guide provides a comprehensive overview of how to deliver and implement Atlassian tools and IT Service Management (ITSM) practices for those about to set up a Jira Service Management (JSM) …
IT Asset Management: Complete ITAM Guide & Best Practices
Defined simply, an IT asset includes hardware, software systems, or information an organization values. In Atlassian’s IT department, some of our most important assets are the computers and software …